Player Safety First

Responsible Gaming
at ld88

ld88 is committed to providing a safe, fair, and enjoyable betting environment for every player across Bangladesh. Our responsible gaming tools give you full control over your activity — so that betting stays fun and within your limits.

18+ Age Verified Platform
SSL Encrypted & Secure
24/7 Support Available
Fair Play Certified
Our Commitment

Playing at ld88 Should Always Be Enjoyable

We believe gambling is entertainment. That means we hold ourselves to a high standard — giving every player in Bangladesh the tools and information needed to make informed decisions about how they play.

Deposit Limits

Set daily, weekly, or monthly deposit caps on your ld88 account. Once a limit is in place, it cannot be raised until a mandatory cooling-off period has passed — keeping your spending firmly in your control.

Time-Out Feature

Need a short break? Activate a time-out of 24 hours, 7 days, or 30 days. During this period your ld88 account is suspended and you cannot log in, deposit, or place any bets. Time-outs take effect immediately.

Self-Exclusion

If you feel gambling is no longer fun, self-exclusion closes your ld88 account for a minimum of six months or permanently. During self-exclusion you will not receive any promotional communications from ld88.

Reality Checks

Enable session reminders that notify you how long you have been playing and your net result during that session. These on-screen prompts appear at intervals you choose — 30 minutes, 1 hour, or 2 hours — to help you stay aware.

Loss Limits

Set a maximum loss threshold per day, week, or month. When you reach your chosen loss limit, your account will automatically prevent further wagering for the remainder of that period — protecting your bankroll automatically.

24/7 Trained Support

Our support team is available around the clock via live chat — including public holidays (Bangladesh Standard Time, UTC+6). Every support agent is trained to handle responsible gaming requests with sensitivity and without judgment.

Age Policy

18+ Only — No Exceptions

ld88 operates an absolute minimum age policy of 18 years. No person under the age of 18 is permitted to register an account, make a deposit, or participate in any form of betting or gaming on the ld88 platform. This rule applies to all players across Bangladesh without exception.

During the account registration and KYC verification process, ld88 requires all players to confirm their date of birth and submit a valid Bangladesh National ID (NID) card. Any account found to belong to a person under 18 will be immediately suspended and all funds held in the account will be returned to the payment source.

We take our responsibility to prevent underage gambling seriously. If you are aware of a minor accessing the ld88 platform, please contact our support team immediately at [email protected].

18+

Adults Only — For Players Aged 18 and Above

ld88 is strictly an adult entertainment platform. By creating an account, you confirm that you are 18 years of age or older and that gambling is legal in your jurisdiction. Underage gambling is a criminal offence. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites.

Parental controls: If you share a device with children, we strongly recommend activating parental control tools such as Net Nanny, Kaspersky Safe Kids, or your mobile operator's family filter service to restrict access to online gambling sites.
Player Tools

Take Control of Your Gaming Experience

Every ld88 account comes with a full suite of responsible gaming tools accessible directly from your account settings. They are free, immediate, and — where appropriate — irreversible to ensure they genuinely protect you.

01
Deposit Limit

Cap the total amount you can deposit into your ld88 account per day (e.g., ৳2,000), per week (e.g., ৳10,000), or per month (e.g., ৳30,000). Reductions are immediate; increases require a 7-day cooling-off period.

02
Wager Limit

Restrict the total amount you can stake per day, week, or month. This prevents runaway session losses independent of your account balance, and takes effect from the moment you save the setting.

03
Loss Limit

Define the maximum net loss you are comfortable with over a given period. ld88 will automatically halt your ability to bet further once that threshold is reached, regardless of your remaining balance.

04
Session Time Limit

Set a maximum session duration. When your chosen time is reached, ld88 will display a prominent reminder and optionally log you out automatically to prevent extended, unplanned gaming sessions.

05
Reality Check

Receive on-screen pop-up reminders at regular intervals showing your total session time and net gain or loss. These neutral, factual prompts help you make an informed decision about whether to continue playing.

06
Time-Out

Temporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days. The time-out is immediate — you cannot log in, deposit, or bet during this period. Promotional emails are paused automatically.

07
Self-Exclusion

Close your account for 6 months, 1 year, 5 years, or permanently. Once activated, self-exclusion cannot be reversed during the chosen period. All promotional contact stops immediately upon activation.

08
Account Closure

Request permanent deletion of your ld88 account at any time by contacting our support team. Any outstanding balance will be returned to your registered bKash, Nagad, or Rocket account before closure is processed.

How to access these tools: Log in to your ld88 account, navigate to Account Settings > Responsible Gaming. All tools listed above are available there. Alternatively, contact our 24/7 live chat support team and they will activate any tool on your behalf immediately, at no cost.
Stay Aware

Recognising the Warning Signs of Problem Gambling

For the vast majority of players, betting on cricket, slots, or live casino games at ld88 is a pleasurable leisure activity. However, for a small number of people, gambling can develop into a problem that affects their finances, relationships, and mental wellbeing.

The earlier a problem is recognised, the easier it is to address. We encourage all ld88 players across Dhaka, Chittagong, Sylhet, and across Bangladesh to periodically ask themselves the following questions honestly. If you answer "yes" to two or more of these, please consider using one of our responsible gaming tools or reaching out to a support organisation.

Important: Answering these questions honestly — even privately — is the first and most important step. You do not need to share your answers with anyone. You can contact our support team in complete confidence.
Do you spend more money on gambling than you originally intended, or than you can comfortably afford to lose?
Do you find yourself chasing losses — continuing to bet in an effort to recover money you have already lost?
Have you ever lied to family members or friends about how much time or money you spend gambling?
Do you feel restless, anxious, or irritable when you try to cut down or stop gambling?
Have you borrowed money, sold possessions, or neglected bills in order to fund your gambling?
Does gambling negatively affect your work, studies, or personal relationships?
Do you think about gambling frequently, even when you are not actively playing?
Do you continue gambling even when you feel distressed, depressed, or under significant pressure?
Self-Exclusion

How Self-Exclusion Works at ld88

Self-exclusion is the most robust responsible gaming tool available on ld88. When you request self-exclusion, your account is closed immediately and you lose access to all betting, gaming, and deposit functions for the duration you have selected. This is not a soft pause — it is a firm barrier designed to give you genuine respite from gambling.

Available Self-Exclusion Periods

  • 6 months — A meaningful break for players who feel they need a significant cooling-off period.
  • 1 year — Recommended for players who recognise a recurring pattern of problem gambling.
  • 5 years — For players who require a long-term commitment to stay away from online gambling.
  • Permanent — An irreversible closure of your ld88 account. This cannot be undone under any circumstances.

What Happens During Self-Exclusion

  • Your account is immediately locked — you cannot log in or access funds for wagering.
  • Any outstanding balance at the time of self-exclusion will be returned to your registered payment method (bKash, Nagad, or Rocket).
  • All marketing and promotional communications from ld88 are stopped immediately.
  • You will not be able to create a new ld88 account using the same personal details during the self-exclusion period.
  • After a non-permanent self-exclusion period ends, a further mandatory cooling-off period applies before an account can be re-opened — giving you additional time to reflect.
How to activate self-exclusion: Contact our live chat support team available 24/7, or email [email protected] with the subject "Self-Exclusion Request". State your registered mobile number and your chosen exclusion period. Your request will be processed within 24 hours — usually within minutes during live chat.
Self-Exclusion Checklist
  • Account locked immediately upon request
  • Outstanding balance returned to your payment account
  • All promotional emails and SMS stopped
  • New account creation blocked for same details
  • Periods from 6 months to permanent available
  • Mandatory cooling-off before any reinstatement
  • Request processed 24/7 via live chat or email
  • Permanent exclusion is fully irreversible
Child Safety

Protecting Young People from Gambling Harm

ld88 takes its responsibility to prevent underage gambling very seriously. Below are practical steps that parents and guardians in Bangladesh can take to ensure that children and teenagers do not access the ld88 platform or any other gambling website.

Keep Login Credentials Private

Never save your ld88 username or password in a browser that is accessible to children. Use a strong, unique password and enable any available two-factor authentication on your account. Log out after every session on shared devices.

Use Parental Control Software

A wide range of parental control applications can block access to online gambling websites at the device or network level. Effective options available in Bangladesh include:

  • Net Nanny — Category-based web filtering including online gambling
  • Kaspersky Safe Kids — Available for Android and iOS devices, widely used across South Asia
  • Google Family Link — Free parental controls for Android devices
  • Your mobile operator's family plan — Grameenphone, Robi, Banglalink, and Teletalk all offer family-tier data plans with optional content filtering

Supervise Young People's Device Use

Keep devices used by children in shared family spaces rather than private rooms. Be aware of the apps, websites, and platforms that young people in your household access regularly, particularly via mobile data connections that may bypass home Wi-Fi filters.

Report Underage Access Immediately

If you believe a person under 18 has accessed ld88 — even using another person's account credentials — please contact our support team immediately via live chat or at [email protected]. We will investigate and act on all such reports promptly and confidentially.

Getting Help

You Are Not Alone — Help Is Available

If gambling has stopped being fun and has started to feel like a necessity, please reach out. The following organisations offer free, confidential support for people affected by problem gambling. Speaking to someone is always the right first step.

National Mental Health Helpline

The Kaan Pete Roi helpline in Bangladesh offers emotional support and mental health guidance. Available to anyone experiencing distress, including gambling-related anxiety or financial stress.

Kaan Pete Roi — 01779-554391

Gamblers Anonymous

Gamblers Anonymous is an international fellowship of men and women who share their experience, strength, and hope to recover from compulsive gambling. Meetings and online resources are available globally, including for Bangladeshi members.

gamblersanonymous.org

GamCare

GamCare provides free information, support, and counselling to anyone affected by problem gambling. Their online chat service and self-help resources are accessible internationally and available in English.

gamcare.org.uk

Talk to ld88 Support First: If you are not ready to contact an external organisation, our 24/7 live chat support team is trained to help. We can activate any responsible gaming tool on your account immediately, help you understand your options, and refer you to external support services — all in complete confidence. There is no judgment. Your wellbeing comes first.

Self-Help Strategies While You Seek Support

While professional support is always recommended for serious problem gambling, the following practical steps can help you regain control in the short term:

  • Activate deposit limits and a time-out on your ld88 account immediately through Account Settings or live chat.
  • Remove stored payment methods (bKash, Nagad, Rocket) from your account to create a practical barrier to impulsive deposits.
  • Tell a trusted family member or friend about your situation — having someone aware of the issue significantly improves recovery outcomes.
  • Identify the triggers that lead you to gamble — boredom, stress, financial pressure, late nights — and plan alternative activities for those moments.
  • Track your gambling expenditure honestly over the past three months. Seeing the actual numbers written down is often a powerful motivator to change behaviour.
  • If debt is a concern, seek free financial counselling. In Bangladesh, BRAC Bank and several NGOs offer confidential financial guidance services.
Contact Support

Reach Our Responsible Gaming Team

Our dedicated support team is available around the clock — every day of the year including public holidays in Bangladesh. All responsible gaming requests are handled with complete confidentiality and zero judgment.

Live Chat

The fastest way to reach us. Click the live chat icon on any ld88 page to connect with a trained support agent instantly.

Available 24/7 (BST)
Email Support

Send a detailed message to our responsible gaming team. We aim to respond within 4 hours. Use "Responsible Gaming" in your subject line for faster routing.

Account Tools

Access all limits, time-outs, and self-exclusion options directly from your account dashboard under Account Settings > Responsible Gaming.

Instant, self-service
FAQ Resource

Our FAQ page covers common questions about account limits, self-exclusion, and how to use responsible gaming tools step by step.

Gambling Should Always Be a Choice — Not a Compulsion

ld88 is committed to providing a platform where every player in Bangladesh can enjoy betting on cricket, slots, and live casino games safely and within their means. If at any point gambling feels like it is controlling you rather than you controlling it, please use our tools, talk to our team, or reach out to a support organisation. There is no shame in asking for help — it is the responsible thing to do.

Play Responsibly

Enjoy ld88 — Safely and Within Your Limits

Now that you know how our responsible gaming tools work, feel free to explore everything ld88 has to offer — from live cricket betting to slots and our full casino lobby. Remember: set your limits before you play, and reach out to our team any time you need support.